Care Control in the community August 15, 2023

Care Control in the community

As fellow colleagues continue to implement Care Control across the MioCare Group, our Community Reablement team has been handed the baton and have begun their own digital journey. The team have taken to the challenge well – which is no surprise given the nature of this fast-paced, flexible service. Staff are used to making multiple decisions daily, as they work swiftly to support people in their own homes and communities.

In fact, using this new cloud-based digital software on portable devices should go hand-in-hand with a community-based service like this one.

Our Assessment & Review Officers (ARO’s) and Digital Champions are well-placed to lead the way and have not only picked things up quickly themselves but have assisted other teammates, too.

There is still plenty of learning to be done and we’re glad to have the guidance of the Care Control team who have provided some great training, including recorded modules we can refer back to if necessary.

Some thoughts from Sandra, our Digital Change Lead…

“There are some slightly different challenges when using the system while on-the-go, as opposed to within one large property or building. It’s brilliant to see the team’s leaders managing the change and implementation well, allowing time for a safe transition.

A key part of the rollout in this service is the use of Care Control’s ‘geolocation’ function. Colleagues working in different locations now have better knowledge of each other’s whereabouts and progress throughout the day, with care plans being updated by community-based staff in real-time when out on a home visit.”

Finally, a few words from Reablement Manager, Angie…

“I’m proud of the whole team who have embraced this new way of doing things, with all our existing and new records now live. We have a little mantra here which is proving to be true…

Well done everyone and let’s keep going!”

After success in our Residential Reablement and Supported Living services, it’s fantastic to hear about how things are going in this community-based service, too.

Onwards!